Shipping and Delivery Policy
At Flaneur, we ensure your fragrances are delivered safely and promptly.
Delivery Areas
-
We currently deliver across the United Arab Emirates.
Delivery Time
-
Orders are typically processed within 24 hours of confirmation.
-
Most deliveries within the UAE arrive within 1–2 business days.
Shipping Methods
-
Standard delivery via our trusted courier partners.
-
Cash on Delivery (COD) is available for eligible UAE orders.
-
Couriers may contact you to confirm the delivery address and time.
Delivery Instructions
-
Please ensure your phone is reachable on the day of delivery.
-
Keep the exact amount in AED ready if paying COD.
-
If you require change for cash payment, please inform us in advance so we can prepare accordingly.
-
If delivery is missed, up to two attempts will be made; further attempts may incur additional charges.
Packaging
-
Every order is carefully packaged and sealed to maintain product integrity and luxury presentation.
Questions or Special Requests
-
For any shipping-related queries, contact us on +971 56 257 0662.
-
We are happy to accommodate special delivery instructions wherever possible.